Development of Web-Based Futsal Court Reservation and Service Information System (Case Study: Carrera Futsal)

Nada Savana Dhiya; Sri  Mulfawati; Yusuf  Abdullah; Trias Muhaimin Nurrahman; Rasso Zaenal   Haq; Bagus Ali  Akbar; Tazkia Salsabila  Ardan; Caca Arif  Herdian

doi:10.51903/7tpfp877

Authors

Nada Savana Dhiya Fakultas Ilmu Komputer, Program Studi Sistem Informasi, Universitas Subang, Kabupaten Subang, Jawa Barat, Indonesia
Sri Mulfawati Fakultas Ilmu Komputer, Program Studi Sistem Informasi, Universitas Subang, Kabupaten Subang, Jawa Barat, Indonesia
Yusuf Abdullah Fakultas Ilmu Komputer, Program Studi Sistem Informasi, Universitas Subang, Kabupaten Subang, Jawa Barat, Indonesia
Trias Muhaimin Nurrahman Fakultas Ilmu Komputer, Program Studi Sistem Informasi, Universitas Subang, Kabupaten Subang, Jawa Barat, Indonesia
Rasso Zaenal Haq Fakultas Ilmu Komputer, Program Studi Sistem Informasi, Universitas Subang, Kabupaten Subang, Jawa Barat, Indonesia
Bagus Ali Akbar Fakultas Ilmu Komputer, Program Studi Sistem Informasi, Universitas Subang, Kabupaten Subang, Jawa Barat, Indonesia
Tazkia Salsabila Ardan Fakultas Ilmu Komputer, Program Studi Sistem Informasi, Universitas Subang, Kabupaten Subang, Jawa Barat, Indonesia https://orcid.org/0000-0001-5436-1352
Caca Arif Herdian Fakultas Ilmu Komputer, Program Studi Sistem Informasi, Universitas Subang, Kabupaten Subang, Jawa Barat, Indonesia https://orcid.org/0000-0001-7307-9184

DOI:

https://doi.org/10.51903/7tpfp877

Keywords:

Information System, Futsal Reservation, Web-Based, Customer Service

Abstract

The development of information technology has improved data management in sports facilities. Carrera Futsal previously relied on manual booking through WhatsApp and notebooks, leading to human errors, double bookings, and inaccurate financial reporting. This study develops a web-based Service Information System using the CodeIgniter 4 framework with the Model-View-Controller (MVC) architecture. A system development approach was applied through needs analysis, object-oriented design using Unified Modeling Language (UML), implementation, and testing. The system provides online reservations with hourly, daily, and membership booking options, real-time schedule availability, and automated financial reports. System evaluation was conducted using Black Box Testing and User Acceptance Testing (UAT) involving six respondents. Black Box Testing confirmed that all system functions operated successfully, while the UAT achieved a feasibility score of 92.62%, indicating the system is Highly Feasible. The implemented system reduced booking errors, prevented double bookings, improved transaction efficiency, and supported accurate financial management.

Author Biography

Nada Savana Dhiya, Fakultas Ilmu Komputer, Program Studi Sistem Informasi, Universitas Subang, Kabupaten Subang, Jawa Barat, Indonesia

Mahasiswa Program Studi Sistem Informasi, Fakultas Ilmu Komputer, Universitas Subang. Memiliki minat pada bidang Sistem Informasi, Pengembangan Aplikasi Web, dan Teknologi Informasi.

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