Analysis of the Use of Interactive Video Features on the Cookpad Application for Culinary MSMEs Using TAM and SUS

Authors

  • Andi Muh. Ibnu Hibban Bagoes Malolo Hasanuddin University, Makassar, Sulawesi Selatan, Indonesia
  • Eliyah Acantha Manapa Sampetoding Hasanuddin University, Makassar, Sulawesi Selatan, Indonesia https://orcid.org/0009-0003-3594-4888
  • Octavian Octavian Hasanuddin University, Makassar, Sulawesi Selatan, Indonesia
  • Jeriko Gomantara Hasanuddin University, Makassar, Sulawesi Selatan, Indonesia https://orcid.org/0000-0001-9691-1260

DOI:

https://doi.org/10.51903/k7ta4t87

Keywords:

Cookpad, Interactive Video, MSMEs, Technology Acceptance Model, System Usability Scale (SUS)

Abstract

Cookpad, a popular digital recipe platform, offers interactive video features that help users understand cooking processes visually. This feature has the potential to help culinary MSMEs improve their skills and competitiveness. This study aims to analyse technology acceptance and the usability of the feature using the Technology Acceptance Model (TAM) and the System Usability Scale (SUS). A quantitative survey was conducted with 195 culinary MSME actors in Makassar City. The instruments included a TAM questionnaire (9 indicators) and a SUS questionnaire (10 items), which were analysed in SPSS using validity, reliability, and descriptive tests. Results indicate that all items were valid and reliable. TAM analysis revealed high levels of perceived usefulness and perceived ease of use, while the average SUS score fell within the acceptable range, indicating good usability. These findings suggest that MSME users positively receive Cookpad’s interactive video feature. The study contributes academically to the evaluation of visual learning technologies and provides practical insights for application developers and culinary MSMEs to enhance competitiveness through digital adoption.

References

[1] C. Kustandi and D. Darmawan, Pengembangan Media Pembelajaran: Konsep & Aplikasi Pengembangan Media Pembelajaran bagi Pendidik di Sekolah dan Masyarakat, 1st ed. K-Media, 2020. [Online]. Available: https://books.google.com/books?id=cCTyDwAAQBAJ

[2] S. Suminar and L. Islami, “Peran Project Leader untuk Persuasif Remaja dalam Masa Pandemi melalui Kampanye Creative Youth Cookpad Indonesia Hidup Sehat #DiRumahAja,” Pantarei, vol. 5, no. 1, p. 7, 2021, [Online]. Available: https://jom.fikom.budiluhur.ac.id/index.php/pantarei/article/view/633

[3] F. D. Davis, “Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology,” MIS Q. Manag. Inf. Syst., vol. 13, no. 3, pp. 319–339, 1989, doi: 10.2307/249008.

[4] Y. Lee, K. A. Kozar, and K. R. T. Larsen, “The Technology Acceptance Model: Past, Present, and Future,” Commun. Assoc. Inf. Syst., vol. 12, no. 50, pp. 1–28, 2003, doi: 10.17705/1cais.01250.

[5] J. R. Lewis, “The System Usability Scale: Past, Present, and Future,” Int. J. Hum. Comput. Interact., vol. 34, no. 7, pp. 577–590, 2018, doi: 10.1080/10447318.2018.1455307.

[6] F. Darmawansyah, S. Adilah, S. Atikah, L. Mazia, and S. Fauziah, “Evaluasi Usability Aplikasi Pedulilindungi Menggunakan Metode Usability Testing dan System Usability Scale,” IJIS - Indones. J. Inf. Syst., vol. 8, no. 1, p. 1, 2023, doi: 10.36549/ijis.v8i1.228.

[7] A. Muklason et al., “Pembuatan Media Pembelajaran Digital Interaktif untuk Materi Pembelajaran Bahasa Arab (Nahwu dan Shorof) untuk Santri Milenial,” Sewagati, vol. 7, no. 3, 2023, doi: 10.12962/j26139960.v7i3.505.

[8] G. Godwin, S. Raihana, P. Junaedi, and M. Hardini, “Inovasi Bisnis Digital untuk Mendorong Pertumbuhan UMKM melalui Teknologi dan Adaptasi Digital,” ADI Bisnis Digit. Interdisiplin, vol. 5, no. 2, pp. 41–47, 2014, doi: 10.34306/abdi.v5i2.1172.

[9] A. St. Fatmawaty, A. M. A. Bijaksana, R. Sampe, M. Nasrun, L. Buarlele, and A. Sugiarti, “Pengaruh Teknologi Informasi dan Komunikasi dalam Pengembangan Potensi Daerah dan Keberlangsungan UMKM,” J. Train. Community Serv. Adpertisi, vol. 4, no. 2, pp. 28–35, 2024, [Online]. Available: https://jurnal.adpertisi.or.id/index.php/jtcsa/article/view/535

[10] O. E. Akpe, A. C. Mgbame, E. Ogbuefi, A. A. Abayomi, and O. O. Adeyelu, “Technology Acceptance and Digital Readiness in Underserved Small Business Sectors,” J. Front. Multidiscip. Res., vol. 4, no. 1, pp. 252–268, 2023, doi: 10.54660/.ijfmr.2023.4.1.252-268.

[11] P. V. Wibowo, Lukman Hadi & Asteria, “Pengembangan Video Interaktif Bermuatan Norma Aktivitas Sehari-hari Berbasis Plurikultural bagi Pemelajar BIPA Madya,” Bapala, vol. 10, no. 3, pp. 257–273, 2023, [Online]. Available: https://ejournal.unesa.ac.id/index.php/bapala/article/view/54672

[12] O. F. Vural, “The Impact of a Question-Embedded Video-Based Learning Tool on E-Learning, Educational Sciences: Theory and Practice, 2013,” J. Educ. Sci. Theory Pract., vol. 13, no. 2, pp. 1315–1323, 2013, [Online]. Available: https://eric.ed.gov/?id=ej1017292

[13] V. Venkatesh and H. Bala, “Technology Acceptance Model 3 and a Research Agenda on Interventions,” Decis. Sci., vol. 52, no. 3, pp. 463–494, 2021, doi: 10.1111/deci.12438.

[14] J. Brooke, “SUS: A ‘Quick and Dirty’ Usability Scale,” in Usability evaluation in industry, P. W. Jordan, B. Thomas, I. L. McClelland, and B. Weerdmeester, Eds., Taylor & Francis, 1996, pp. 189–194. doi: 10.1201/9781498710411-35.

[15] A. Bangor, P. Kortum, and J. Miller, “Determining What Individual SUS Scores Mean; Adding an Adjective Rating,” J. Usability Stud., vol. 4, no. 3, pp. 114–123, 2009, doi: 10.1145/3472749.3474738.

[16] A. P. Wardhanie and E. Rahmawati, “Pengenalan dan Penerapan User Interface and User Experience Design for Beginners,” Batara Wisnu Indones. J. Community Serv., vol. 2, no. 3, pp. 536–544, 2022, doi: 10.53363/bw.v2i3.129.

[17] N. Hamidli, “Introduction to UI/UX Design: Key Concepts and Principles,” Preuzeto, vol. 28, no. 3, pp. 1–18, 2023, [Online]. Available: https://d1wqtxts1xzle7.cloudfront.net/99497290/nnesirr-libre.pdf

[18] M. Melyani et al., “Framework of Information System of IT Service Desk Using UML (Unified Modelling Language) Technique - Study Case In Republic of Indonesia State Civil Service Agency,” J. Technol. Informatics Eng., vol. 3, no. 1, pp. 01–25, May 2024, doi: 10.51903/jtie.v3i2.169.

[19] N. Putri and A. Ainindhira, “Beyond Descriptive Analytics: Predictive Models for Strategic Marketing Decisions,” J. Manag. Informatics, vol. 4, no. 2, pp. 872–889, Aug. 2025, doi: 10.51903/jmi.v4i2.165.

[20] A. S. Putra and T. Kristiana, “Analisa Desain UI/UX Website E-Learning MTSN 33 Jakarta Menggunakan Metode User Centered Design,” J. Ilm. Sist. Inf., vol. 4, no. 3, pp. 590–606, Oct. 2025, doi: 10.51903/32j40x26.

[21] Y. R. Suci, “Perkembangan UMKM (Usaha Mikro Kecil Menengah) di Indonesia,” J. Ilm. Fak. Ekon., vol. 6, no. 1, pp. 51–58, 2017, doi: 10.30606/cano.v6i1.627.

[22] T. P. S. Zebua and R. J. Putra, “Pengaruh Literasi Pajak, Pemanfaatan Teknologi, dan Kesadaran Wajib Pajak Terhadap Kepatuhan Pajak UMKM dengan Coretax Sebagai Variabel Moderasi,” Econ. Digit. Bus. Rev., vol. 6, no. 2, pp. 1256–1271, 2025, doi: 10.37531/ecotal.v6i2.2873.

[23] F. Angelia and Y. Gultom, “Peran Pemanfaatan Teknologi Informasi dan K eknologi Informasi dan Komunikasi pada omunikasi pada Sektor Ekonomi Kreatif di Indonesia,” J. Kebijak. Ekon., vol. 15, no. 2, p. 2, 2020, [Online]. Available: https://scholarhub.ui.ac.id/jke/vol15/iss2/4

[24] A. S. Acharya, A. Prakash, P. Saxena, and A. Nigam, “Sampling: Why and How of It?,” Indian J. Med. Spec., vol. 4, no. 2, pp. 330–333, 2013, doi: 10.7713/ijms.2013.0032.

[25] Sugiyono, Metodologi Penelitian Kuantitatif, Kualitatif dan R & D, 2nd ed. Alfabeta, 2013. [Online]. Available: https://cvalfabeta.com/product/metode-penelitian-kuantitatif-kualitatif-dan-rd-mpkk

[26] Purwanto, Teknik Penyusunan Instrumen Uji Validitas dan Reliabilitas Penelitian Ekonomi Syariah, 1st ed. 2018. [Online]. Available: https://staiapress.com/product/teknik

[27] E. Alfiatunnisa, H. Zulfah Khairunnisa, S. Hayati, and V. Listya Maulida, “Uji Validitas dan Reliabilitas terhadap Kemandirian Siswa Sekolah Dasar Kelas 1,” J. Hurriah J. Eval. Pendidik. dan Penelit., vol. 3, no. 2, pp. 29–36, 2022, doi: 10.56806/jh.v3i2.81.

[28] J. Sauer, A. Sonderegger, and S. Schmutz, “Usability, User Experience and Accessibility: Towards an Integrative Model,” Ergonomics, vol. 63, no. 10, pp. 1207–1220, 2020, doi: 10.1080/00140139.2020.1774080.

Published

2025-11-21