Model of Accounting Digitalization Readiness in MSMEs: An Empirical Study of Technological Literacy, Internal Control, and Performance
DOI:
https://doi.org/10.51903/np09mt58Keywords:
Accounting Digitalization, Technological Literacy, Internal Control, MSME Performance, Digital ReadinessAbstract
The digital technology progression has brought about a revolution in the global accounting systems and change within the MSME sector of Indonesia. Though they play a significant role in national GDP, digital accounting technology acceptance by MSMEs is still scanty, which is attributed to their low-tech knowledge and lack of effective internal controls. The present research aims to develop an empirical model of MSMEs’ digital accounting readiness by analyzing the impact of technological literacy and the degree of internal control effectiveness on business performance. A qualitative explanatory method was applied through a survey of 200 MSME players from DKI Jakarta, West Java, and Central Java. The data were processed using Partial Least Squares-Structural Equation Modeling (PLS-SEM) with SmartPLS 4 software. The outcomes indicate that all interactions among the variables are significant: technological literacy (β = 0.43) and internal control (β = 0.37) positively impact readiness for digital adoption, while, in turn, digitalization readiness (β = 0.45) positively impacts MSME performance. The model has a strong predictive power (R² > 0.50). The integration of the Technology Readiness and Adoption Theory with the Accounting Information System Theory, by including internal control as a dimension of digital governance, is the main contribution of this study. From a practical standpoint, the outcomes provide strategic recommendations to enhance technological literacy and introduce a risk-based control system to accelerate MSME digital transformation in Indonesia.
References
Abdulwahab Mujalli et al. (2024). Investigating the Factors Affecting the Adoption of Cloud Accounting in Saudi Arabia’s Small and Medium-Sized Enterprises (SMEs). Journal of Open Innovation: Technology, Market, and Complexity, 10(2), 100314. https://doi.org/10.1016/j.joitmc.2024.100314
Anh, N. T. M., Hoa, L. T. K., Thao, L. P., Nhi, D. A., Long, N. T., Truc, N. T., & Ngoc Xuan, V. (2024). The Effect of Technology Readiness on Adopting Artificial Intelligence in Accounting and Auditing in Vietnam. Journal of Risk and Financial Management, 17(1), 27. https://doi.org/10.3390/jrfm17010027
BKPM. (2023). Kajian Sektor Formal Investasi Umkm Memperkuat Pilar Ketahanan Ekonomi Nasional Kajian Strategis Seri Energi Hijau. Kajian Sektor Formal Investasi UMKM Memperkuat Pilar Ketahanan Ekonomi Nasional, 1–148. https://bkpm.go.id/storage/file/pdf/1693369989.pdf
BPS. (2023). Profil Industri Mikro dan Kecil 2023. Badan Pusat Statistik. https://www.bps.go.id/id/publication/2024/09/18/52d85cbe9de005b6f5d69f95/profil-industri-mikro-dan-kecil-2023.html
Cosa, M., & Torelli, R. (2024). Digital Transformation and Flexible Performance Management: A Systematic Literature Review of the Evolution of Performance Measurement Systems. Global Journal of Flexible Systems Management, 25(3), 445–466. https://doi.org/10.1007/s40171-024-00409-9
Fähndrich, J. (2023). A Literature Review on the Impact of Digitalisation on Management Control. Journal of Management Control, 34(1), 9-65. https://doi.org/10.1007/s00187-022-00349-4
Faiz et al. (2024). Determinants of Digital Technology Adoption in Innovative SMEs. Journal of Innovation and Knowledge, 9(4), 100610. https://doi.org/10.1016/j.jik.2024.100610
Fajarika et al. (2024). Influential Factors of Small and Medium-Sized Enterprises Growth Across Developed and Developing Countries: A Systematic Literature Review. International Journal of Engineering Business Management, 16(2), 18479790241258097. https://doi.org/10.1177/18479790241258097
Fang et al. (2023). Governance Effects of Digital Transformation: From the Perspective of Accounting Quality. China Journal of Accounting Studies, 11(1), 77–107. https://doi.org/10.1080/21697213.2023.2148944
Jewapatarakul, D., & Ueasangkomsate, P. (2024). Digital Organizational Culture, Organizational Readiness, and Knowledge Acquisition Affecting Digital Transformation in SMEs from Food Manufacturing Sector. SAGE Open, 14(4), 1–15. https://doi.org/10.1177/21582440241297405
Liu et al. (2024). Evolution of Blockchain Accounting Literature from the Perspective of CiteSpace (2013–2023). Heliyon, 10(11), e32097. https://doi.org/10.1016/j.heliyon.2024.e32097
Lutfi, A. (2023). Factors Affecting the Success of Accounting Information System from the Lens of DeLone and McLean IS Model. International Journal of Information Management Data Insights, 3(2), 100202. https://doi.org/10.1016/j.jjimei.2023.100202
Martinez et al. (2023). Role of Digital Transformation for Achieving Sustainability: Mediated Role of Stakeholders, Key Capabilities, and Technology. Sustainability, 15(14), 11221. https://doi.org/10.3390/su151411221
Pertiwi, J. P., & Hana, A. U. (2025). Data-Driven Decision Making in MSMEs: Leveraging Free Analytics Tools for Financial Planning and Efficiency. Journal of Management and Informatics, 4(1), 633–648. https://doi.org/10.51903/jmi.v4i1.146
Petra, D. N., Innayah, M. N., Purwidianti, W., & Utami, R. F. (2025). Driving MSME Success: Unveiling the Impact of Digital Literacy, Financial Literacy, Innovation, and Human Capital. Kompak: Jurnal Ilmiah Komputerisasi Akuntansi, 18(1), 42–54. https://doi.org/10.51903/mcrbvy35
Philip et al. (2024). Common Method Bias: It’s Bad, It’s Complex, It’s Widespread, and It’s Not Easy to Fix. Annual Review of Organizational Psychology and Organizational Behavior, 11, 17–61. https://doi.org/10.1146/annurev-orgpsych-110721-040030
Raharjo et al. (2024). Digital Literacy and Business Transformation: Social-Cognitive Learning Perspectives in Small Business Enterprises. Cogent Business and Management, 11(1), 2376282. https://doi.org/10.1080/23311975.2024.2376282
Romero, I., & Mammadov, H. (2024). Digital Transformation of Small and Medium-Sized Enterprises as an Innovation Process: A Holistic Study of its Determinants. Journal of the Knowledge Economy, 16(2), 8496–8523. https://doi.org/10.1007/s13132-024-02217-z
Rusliani et al. (2023). Analisis Strategi Inovasi Berkelanjutan pada UMKM di Kota Jambi. Jurnal Ilmiah Manajemen, Ekonomi dan Bisnis, 2(2), 114–128. https://doi.org/10.51903/jimeb.v2i2.700
Soekandar, A. J., & Pratiwi, P. (2023). Difusi Inovasi untuk Keberlanjutan Bisnis Ritel Kecil: Strategi Pemasaran Digital. Jurnal Ilmiah Manajemen, Ekonomi Dan Bisnis, 2(1), 81–99. https://doi.org/10.51903/jimeb.v2i1.596
Soomro, R. B., Memon, S. G., Dahri, N. A., Al-Rahmi, W. M., Aldriwish, K., A. Salameh, A., Al-Adwan, A. S., & Saleem, A. (2024). The Adoption of Digital Technologies by Small and Medium-Sized Enterprises for Sustainability and Value Creation in Pakistan: The Application of a Two-Staged Hybrid SEM-ANN Approach. Sustainability, 16(17), 1–29. https://doi.org/10.3390/su16177351
Theo Justy et al. (2023). On the Edge of Big Data: Drivers and Barriers to Data Analytics Adoption in SMEs. In Technovation, 127, 102850. https://doi.org/10.1016/j.technovation.2023.102850
Van Slooten, A. C. A., Dirks, P. M. G., & Firk, S. (2024). Digitalization and Management Accountants’ Role Conflict and Ambiguity: A Double-Edged Sword for the Profession. British Accounting Review, 101460. https://doi.org/10.1016/j.bar.2024.101460
Vladimir Krajcik et al. (2023). Digital Literacy and Digital Transformation Activities of Service and Manufacturing SMEs. Journal of Tourism and Services, 14(26), 242–262. https://doi.org/10.29036/jots.v14i26.551
Wanderley, C. de A., & Horton, K. E. (2024). Digitalization Tensions in the Management Accounting Profession—Boundary Work Responses and Their Consequences. Economic Management Journal, 13(4), 101455. https://doi.org/10.1016/j.bar.2024.101455
World Bank. (2024). Digital Progress and Trends Report 2023. World Bank Group. https://openknowledge.worldbank.org/handle/10986/40970
Xin et al. (2024). The Impact of Enterprise Digital Transformation on Audit Fees—An Intermediary Role Based on Information Asymmetry. Sustainability, 16(22), 1–21. https://doi.org/10.3390/su16229970
Yuwono et al. (2024). Information and Communication Technology in SMEs: A Systematic Literature Review. Journal of Innovation and Entrepreneurship, 13(1), 31. https://doi.org/10.1186/s13731-024-00392-6
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Deandra Fakhira Syahputri, Nadira Lestari Putu

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.






.png)