Adediko Putra Pratama and Eny Sri Haryati, Trans., “Analisis Kualitas Pelayanan Petugas Check-In Counter Maskapai Citilink Indonesia Di Bandar Udara International Soekarno-Hatta”, Jurnal Mahasiswa, vol. 5, no. 3, pp. 24–34, Sep. 2023, doi: 10.51903/jurnalmahasiswa.v5i3.686.